1. Warranty Registration

• Customers must fill out the Warranty Registration Form within 7 days of receiving their product to activate the warranty.
• The warranty will only be considered valid upon successful registration within this time frame.
• The form can be accessed via the QR code or link provided with your purchase.
  

2. Warranty Coverage

• Manufacturing defects in material or workmanship.
• Stone setting issues caused during the manufacturing process.
• Clasp or fastening malfunctions not caused by mishandling.

Note: Warranty does not cover:

• General wear and tear.
• Damage due to accidents, misuse, exposure to chemicals, perfumes, or water.
• Loss of gemstones due to improper handling.
• Unauthorized repairs or alterations.
  

3. Warranty Claim Process

• Fill in the above registration following through the instructions. Please do not forget to attach clear photos or videos showing the issue in the approprite section of the page
• Once approved, products will be repaired or replaced as per the brand’s discretion.
• Handling charges will be Rs. 250/- for any polishing and repair on eligible products
  

4. Additional Terms

• Warranty is non-transferable and valid only for the original purchaser.
• Warranty claims are processed within 7–14 working days after inspection.
• Shipping charges for sending the product to our service center are borne by the customer; return shipping is covered by us.
  
  💎 Kekaa Promise: We take pride in the craftsmanship of our jewelry. Register your product today to enjoy complete peace of mind and keep your sparkle worry-free.